Wamu, creator of "Hyper Knife"creates an AI team for salon management and customer service

For salons,
A new addition.

SANBO SATO ＝ Salon AI Team Operating。
The AI team continuously analyzes client charts, bookings, and service logs to identify churn risks, VIP candidates, and clients needing follow-up today,Proactively identify。
A salon-dedicated system that prepares your next customer service actions, communications, and management decisionsManagement & Hospitality AI OS.

SANBO SATO The salon management & customer service AI OS

Free consultation Request a brochure here

Start with paper records | Centralized management of clients, bookings, and photos | Continuous AI analysis | Final human verification

🛡 Patent pending ✓ Aesthetic salon industry30 years knowledge ✓ In directly operated salonsRunning daily ✓ Creative templates6 Types・Articles95· Strategic solutions23

Why VIP Matters

The scariest thing in salon management is
VIP clients "quietly" slipping away.

Sales80%are the top 20% of clients

Top 20% of clients Other clients

VIP clients are trulyThe lifeline of management. Whether you can protect this top 20% determines salon sales.

Customer acquisition costs are5x

Trying to make up for lost clients through new customer acquisition is...The most costlyapproach. Retaining clients is far less costly.

Furthermore,Without warning

VIP clients are the least likely to voice dissatisfaction.clients quietly switching to competitors without complaining. By the time you realize it, they will not return.

For VIP clients visiting twice a month spending ¥20,000, annually¥480,000。
A single "silent customer loss" represents new clientsDozens of staff wortherasing retail product sales.
That is exactly why—

What is AI Agent

While you are attending to clients,
An AI team planning your salon's next step。

InformationSave and donerather than
From thereDiscovery, assessment, actionTaking you this far is SANBO SATO. Harnessing that power for aesthetic salons.
SANBO SATO is not just software that sits waiting for records;AI proactively suggesting your next move. (The final decision is always yours)

Research

Research

AI scans all imported client charts and visit histories to understand each client's condition, progress, and visit patterns.

Plan

Determine "who, when, and what to do." Identify potential VIPs, get alerts for clients at risk of churning, and formulate prioritized action plans tailored to each client.

Action

Execute

We prepare client-specific promotional materials and draft messages. All you need to do is review the content and hand it out or send it.

It is not just an AI.30 years of knowledge accumulated by Wamu in the aesthetic industry——
With decision-making rooted in academy training, opening support, and frontline feedback from salons nationwide,AI for aesthetic professionals.

A Day with SANBO

From morning till night,
Supporting your salon throughout the day。

MORNING

Morning | Today's "Top 3 Priorities"

Check booking and customer status, notifying you of the clients needing the most attention today, along with reasons.

BEFORE

Before Visit | Client Summary

Staff can check previous concerns, conversations, treatment details, and proposals for the next visit at a glance.

AFTER

Post-session | Records that lead to the next visit

Recording client charts and conversations prepares you to immediately utilize that information for future follow-ups and proposals.

MANAGEMENT

Management | Next Moves for Your Salon

Organizes overall salon challenges and action plans. Owners and managers only need to review and decide.

Instead of repeating "search, think, and act" every day,
What you need is delivered proactively, right when you need it。

Strength

SANBO SATO 5 Key Strengths

From paper, voice, and manual entry
Easily record

Photograph paper customer records with a smartphone, transcribe counseling from audio, or enter manually. You can maintain visit records while keeping your usual routine (read results are confirmed, edited, and approved).

Coexists with paper records — no migration needed

From first visit to dormant status、
Understand client conditions

Organize visit histories into "New, Returning, Regular, and Dormant." By visualizing who to follow up with and the next reachable date, you will not miss first-time clients or those who are drifting away.

Categories can be manually overwritten anytime

Customized promotional materials for clients
AI-Generated

Progress reports, assessment cards, and more6 creation templates. AI drafts a personalized sheet based on client records. It is also useful for preparing copy for HPB, MEO, and social media.

To clients who may be drifting away,
A gentle, non-pushy message

Detects changes in visit intervals and drafts personalized messages for clients. Create opportunities for dormant clients to return using natural wording without being overly sales-oriented.

* The transmission method can be selected to match your salon's operations

30 years of knowledgeis
Always at hand

Born from firsthand field data on customer acquisition, repeat visits, and staff training95 Articles, 23 Strategic Prescriptions, compiled in "Wamu's Bookshelf". Simply reading it expands your management repertoire.

＋

Digital client records and booking management, too
All-in-One

Customer records can be freely customized for each salon. Essential daily CRM features are fully supported, from reservation management and before/after photos to staff permissions.

Paper chart compatible

Paper client records,
No need to stop.

Transitioning to electronic medical records requires staff training and re-entering past records, leading many salons to abandon the effort.
There is no migration to SANBO SATO.

Your usual paper client charts,Can continue to be used as is
All staff need to learn isjust "take a photo with a smartphone"
Just snap a photo of past paper recordsTransforms into data assets
Client record itemsCustomizable design for any industry. Facial care, body contouring, and nail services are all welcome

Preserve the warmth of handwritten records while simply adding digital power.
That is the concept of "coexistence."

Comparison

From a "system that merely stores data" to
"An AI team that thinks and acts".

The difference is not whether AI is installed or not.The "finish line" of the work is different.
Conventional software simply saves and displays information. SANBO SATO goes beyond that...Discovery, assessment, actionproceeds up to.

	SANBO SATO	Conventional AI Software	Conventional CRM software
The "source data" behind the AI's brainThe Biggest Difference	◎Grounded in proven case studies, customer service, and promotions built across Wamu Corporation's directly managed salons	△General AI plus store data only. No industry know-how.	×None
Handling VIPs and customer churn	◎Daily analytics plus suggestions on 'effective next moves' based on Wamu Corporation case studies	○Capable of analysis and discovery (you determine the actions)	×Review data and make decisions yourself
Promotional material creation	◎AI team creates tailored plans for each client	△Mainly standard, generic auto-generation	×Create in-house or outsource
Client communication	◎Includes message drafts based on client records (LINE integration is optional)	○AI drafts the copy	△Leaving drafting and sending entirely to staff
Current paper charts	◎Use as-is (coexistence model)	×Transition to tablet input is required	×Transition to tablet input is required
Daily Input	◎Record via paper, voice, or manual input	△Mainly manual entry	△Manual entry is required and hard to sustain
Management know-how	◎"Wamu Bookshelf" featuring 95 articles and 23 strategic playbooks. You can even consult on what actions to take right now based on your salon's situation.	×Not Included	×Not Included

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If all you do is incorporate AI, someone can eventually imitate it.
However, the "effective know-how built up in Wamu's directly managed salons" is unique to Wamu Corporation.🛡 That's why a patent is pending.

At Work

SANBO'sWork performance,
Here is a brief look.

FindIdentify key clients at a glance

Featured clients this monthThis Month

Customer M.Y.Top 3% in cumulative sales · Visits twice a month

VIP

Customer K.S.Visit frequency increasing over 3 months

VIP Candidate

Customer A.T.62 days since last visit

Follow-up Required

Customer R.N.2 weeks after the first visit

New Clients

*Images are for illustration purposes only.

NurtureCreate customized promotional materials for each client

Sample deliverables tailored to each client

Progress reportAssessment CardHome care prescriptionDiet calendar

*Customized individually based on client records. Photos are for illustrative purposes only.

RetainDetects signs of churn and even suggests message drafts

Suggestions from the conciergeToday 9:00

Ms./Mr. A.T.'s visits have become less frequent

The usual visit interval is about 30 days, but 62 days have passed since the last visit. Their birthday month is approaching.

Proposed message text

Dear Ms. A, it has been a while! How has your shoulder area been feeling since your last visit? We look forward to welcoming you with a special birthday month menu.

Edit Submit

*Images are for illustration purposes only.

Talk with SANBO

Consultations with SANBO areEveryday words.

No need to memorize complex operations. Simply speak to it just like asking a staff member.
Here is what an actual conversation feels like.

SANBOYour salon's dedicated strategic advisor

What should be the next step for client Suzuki?

Ms. Suzuki is currently a high-priority client.

6/1 First Session: "My motivation for slimming has increased"
6/14 "Felt comfortably warm for a long time"
6/26 "My legs feel lighter. Body line is looking smoother"

The average visit interval is about 12 days—a very positive pace. What is needed right now is not hard selling, butPresenting it as "partnering for habit formation" to ensure repeat bookings. We have prepared message templates that can be sent directly via LINE.

Dear Ms./Mr. Suzuki, thank you very much for your previous visit. It is wonderful that you felt your legs were lighter; you are in a great cycle right now. If too much time passes it is easy to revert, so we recommend scheduling a tune-up session within the next two weeks. How does your schedule look?

"I want to make a stylish promotional piece to hand out."

What resonates most is"Progress Report". Since changes are beginning to show in their own words,“They notice my progress”A single sheet that makes them feel that way is effective. Hand it over during closing for their next visit.

Create

Requested creation of "Change Report for Client Suzuki" ✓
A few minutes later, on the client page,"Deliverables"delivers directly to.

* Visual representation based on actual conversations

✓ Visit historyEvidenceJudged by ✓ SendTextCreate up to ✓ Production requests areA simple "create it"

SANBO SATO

Supporting every aspect of your salon,
4 Key Areas。

Salon / AI / Team / OperatingManagement, Store Operations, Team, Customer Experience

S Salon

Supporting business management

Visualize revenue and visit trends, and consult on your next steps. We support management decisions with both numbers and frontline insights.

Visualizing sales and salon visits
Analyze client status
Consult on "what to do right now"

A AI

Supporting salon management

Organizing records from paper, voice, or manual entry, and centralizing bookings, client charts, and photos. Making daily routine tasks significantly easier.

Record via paper, voice, or manual input
Centralized management of bookings, client records, and photos
Simplify daily tallying

T Team

Strengthen your team

From customer service and counseling tips to staff-specific client and booking schedules, as well as knowledge sharing, it brings out the best in every staff member.

Customer service & counseling support
Client and booking display by staff member
Shared via "Wamu's Bookshelf"

O Operating

Enhance client experience

From tailored recommendations for each client to follow-ups for new, regular, and dormant clients, as well as take-home collateral, we help continuously build your fan base.

Personalized proposals for each client
Follow-ups for new, regular, and dormant clients
Promotional materials we can provide

Management, operations, team, and clients—uniting "everything" in your salon that was once fragmented into one.
SANBO becomes a new partner for your salon.

Behind the scenes,6 specialized teamscollaborate to power SANBO.

Customer Acquisition

Design entry points for new clients

Digital charting

Turn paper and voice into records

Analysis

What to do for whom

Strategy

Decide action plans

Production

Bring promotional materials to life

Edit

Turn field expertise into articles

Your AI Team

SANBO SATO isAI team organized by role。

It is not just a single chat AI. Specialized AIs in different fields monitor the salon and deliver actionable insights to your staff.

Customer service advisor

Prepares confirmation items, next questions to ask, and proposal tips prior to the client's visit.

Customer follow-up

Identifies candidates for same-day follow-up and churn risk signals, even suggesting personalized message drafts.

VIP Development

Identify VIP prospects, priority offerings, and referral and cross-selling opportunities.

Sales Promotion

Providing promotional and campaign ideas tailored to seasons, menus, and customer profiles.

Salon manager advisor

Organizes key points of attention and the salon's next moves based on bookings, client count, and sales.

※ AI Discovery & Preparationand final review and execution bypeopleis a collaborative model conducted by.

In Operation

Not just concepts,
Already up and running in real salon settings.

At Wamu's directly managed salons, Daily
In Operation Used daily by the very people who created it,
Continuously improving

Production templates 6Types Progress reports & diagnostic cards
Care plans, calendars, and more

"Wamu's Bookshelf" developed directly from the field 95Articles 95 Articles, 23 Strategic Prescriptions
From attracting clients to staff training

"Hyper Knife"Chosen by salons nationwide for,Operating our own directly managed salonsBecause it's Wamu,
We know what genuinely works on the salon floor. That is the foundation of this AI.

* As of July 2026. Details of salons that adopted our equipment are introduced via brochure requests and free demos.

Trust & Safety

Not leaving everything entirely to AI,
designed this way.

The final decision must always be made by you

AI customer assessments and draft messages are all "suggestions." Designed so owners can overwrite them anytime and review before sending.

Completely separated data for each salon

Client information is strictly segregated by salon. Connected data is encrypted and stored, never accessible to other salons.

Salons choose how to handle customer information

Salons can choose whether counseling notes are used for AI suggestions. The default setting is "Do not use."

Clients only receive information meant for them

We only send promotional materials and announcements via LINE. Raw client records or session notes are never sent.

Plan & Price

Pricing Plans

Basic for solo salons; Premium for locations with staff.
Premium isMultiple accountsIn addition to,Ace model tailored to your salonAccess advanced features such as

Basic

For single-owner salons,

Monthly fee9,800yen (excl. tax)

(¥10,780 incl. tax)

From a minimum of 3 months – cancel anytime thereafter

2 months free

Regularly ¥117,600 →

Annual fee98,000yen (excl. tax)

(¥107,800 incl. tax)

Per monthApprox. ¥8,166

Annual¥19,600Great value

Digital records, appointment scheduling, and photo management
Paper record photo capture (Record-digitizing AI)
Client analysis & next-step proposals (Analysis AI)
Client-tailored creative production (Creative AI)
Unlimited access to "Wamu's Bookshelf" (95 articles, 23 strategic solutions)
Accounts: 1

Consult about this plan

For salons with multiple staff members

Premium

Usable by teams with secure access permissions

Monthly fee29,800yen (excl. tax)

(¥32,780 incl. tax)

From a minimum of 3 months – cancel anytime thereafter

2 months free

Regularly ¥357,600 →

Annual fee298,000yen (excl. tax)

(¥327,800 incl. tax)

Per monthApprox. ¥24,833

Annual¥59,600Great value

All Basic features
Total accounts6(1 Owner + 5 Sub-accounts) with permission management
Premium Exclusive:Ace model tailored to your salon(Learns your salon's success patterns)
You can set access permissions for each staff member

Consult about this plan

Functions	Basic	Premium
Digital records, appointment scheduling, and photo management	◎	◎
Paper record photo capture (Record-digitizing AI)	◎	◎
Client analysis & next-step proposals (Analysis AI)	◎	◎
Creative asset generation (Creative AI)	◎	◎
Unlimited reading of "Wamu's Bookshelf" (Editorial AI)	◎	◎
Number of accounts	1	6 1 Owner + 5 Sub-accounts
Viewing and feature restrictions for sub-accounts	−	◎
Ace model tailored to your salon(Premium only)	−	◎

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* All prices exclude tax. Monthly contracts require a minimum commitment of 3 months (cancellations are accepted anytime starting from the 4th month).
Details on initial costs, options, and contract terms are available upon requesting a brochure or during a free demo.

Flow

Adoption is,Simple 4 steps.

Request Brochure / Free Demo

First, take a look at the screen online. You can consult on the spot about whether it fits your salon's operations.

Initial setup

Customize record fields to match your salon. Whether for facial care, body contouring (aesthetic), or nails, you can transition smoothly using your existing record format.

Import client records

Simply take a photo of your standard paper records with a smartphone. Past records are digitized sequentially, and AI analysis begins.

Launch operations

Suggestions from the AI team will start arriving. Wamu Corporation's support will guide you every step of the way until operations run smoothly.

FAQ

Can I use it even if I'm not good with computers?

Yes. Daily operation requires only two simple steps: "Take a photo of the chart with your smartphone" and "Review and send the proposed plan." There are no complex data entries or difficult settings.

Are you still satisfied with using paper client records?

No problem at all. In fact, it is designed around 'paper chart coexistence.' There is no need to abandon paper or switch to electronic charts. Chart items can be customized freely by each salon, allowing you to replicate your current format as is.

Do we need to ask clients to register on LINE?

Delivery via LINEAdditional options...is available as a [...] (please contact us for details). To use this service, simply add the salon's official LINE account as a friend and complete a brief 6-digit code pairing in-store. Even without options, simply printing and handing out promotional materials provides great utility.

Is there a minimum contract term?

Monthly contracts require a minimum 3-month commitment, with cancellation available anytime from the 4th month onward. Annual contracts include 2 months free, reducing the monthly cost burden.

Concerned about the security of client information.

Client data is completely isolated by salon, and integrated data is stored with encryption. The scope of information shared with the AI can be selected by each salon, with counseling records set to 'Do Not Share' by default.

For salons,A new addition.

TheseChallengesConcernsAre you facing any of these issues?

The scariest thing in salon management isVIP clients "quietly" slipping away.

While you are attending to clients,An AI team planning your salon's next step。

Research

Plan

Execute

From morning till night,Supporting your salon throughout the day。

Morning | Today's "Top 3 Priorities"

Before Visit | Client Summary

Post-session | Records that lead to the next visit

Management | Next Moves for Your Salon

SANBO SATO 5 Key Strengths

From paper, voice, and manual entryEasily record

From first visit to dormant status、Understand client conditions

Customized promotional materials for clientsAI-Generated

To clients who may be drifting away,A gentle, non-pushy message

30 years of knowledgeisAlways at hand

Digital client records and booking management, tooAll-in-One

Paper client records,No need to stop.

From a "system that merely stores data" to"An AI team that thinks and acts".

SANBO'sWork performance,Here is a brief look.

Consultations with SANBO areEveryday words.

Supporting every aspect of your salon,4 Key Areas。

Supporting business management

Supporting salon management

Strengthen your team

Enhance client experience

SANBO SATO isAI team organized by role。

Customer service advisor

Customer follow-up

VIP Development

Sales Promotion

Salon manager advisor

Not just concepts,Already up and running in real salon settings.

Not leaving everything entirely to AI,designed this way.

Pricing Plans

Adoption is,Simple 4 steps.

Request Brochure / Free Demo

Initial setup

Import client records

Launch operations

FAQ

For your salon, too,An "AI team that thinks and acts" for you.

For salons,
A new addition.

The scariest thing in salon management is
VIP clients "quietly" slipping away.

While you are attending to clients,
An AI team planning your salon's next step。

From morning till night,
Supporting your salon throughout the day。

From paper, voice, and manual entry
Easily record

From first visit to dormant status、
Understand client conditions

Customized promotional materials for clients
AI-Generated

To clients who may be drifting away,
A gentle, non-pushy message

30 years of knowledgeis
Always at hand

Digital client records and booking management, too
All-in-One

Paper client records,
No need to stop.

From a "system that merely stores data" to
"An AI team that thinks and acts".

SANBO'sWork performance,
Here is a brief look.

Supporting every aspect of your salon,
4 Key Areas。

Not just concepts,
Already up and running in real salon settings.

Not leaving everything entirely to AI,
designed this way.

For your salon, too,
An "AI team that thinks and acts" for you.