Dear Valued Partners
Thank you very much for your continued support of Hyper Knife.
We would like to inform you that repair services for eligible Hyper Knife models and accessories that have been used for many years will be discontinued.
Our maintenance center has provided repair services for many years; however, in recent years, sourcing the necessary parts and electronic components for repairs has become increasingly difficult, making it challenging to stably secure repair parts moving forward.
It is also vital to maintain device safety and consistent salon treatment quality.
Therefore, we deeply regret to inform you that repair support will conclude at the end of March 2027.
Models no longer eligible for repair services
| Main Unit | Hyper Knife 1 to Hyper Knife 5 |
|---|---|
| Accessories | Body probe, facial probe, acrylic stand |
*Please check the serial number of the machine you are currently using.
When purchasing pre-owned equipment
For Hyper Knife 1 through Hyper Knife 5 units and accessories (body probes, facial probes, acrylic stands), overhaul services for pre-owned purchases will conclude at the end of March 2027.
Therefore, if you purchase eligible models or accessories secondhand from April 2027 onwards,We cannot issue official certificates or provide repair services。
| Overhaul | Overhaul service for secondhand purchases will end on March 31, 2027 |
|---|---|
| Official Certificate | Cannot be issued after April 2027 |
| Repair services | Will conclude at the end of March 2027 |
*When considering the purchase of used or transferred equipment, please be sure to verify the model (serial number). Feel free to contact us regarding the adoption of current models.
Contact Us
If you have any questions at all, please feel free to contact your sales representative or customer support.
To ensure you can continue operating your salon with peace of mind, we also welcome consultations regarding upgrading or replacing your equipment with current models.
We will continue to strive to provide better services to support your salon operations.
Thank you very much for your understanding.
Wamu Corporation
Customer Support 0120-069-909
Current model guide
For salons considering replacement or upgrading, we accept consultations on current models and adoption methods.
CONTACT
Feel free to contact us with any questions.
we can check whether they are eligible for repair support or consult on upgrading to current models.