English edition of Wamu Corporation (Tokyo). Prices and programs shown are for Japan. Salon owners in Japan who prefer English, and distributors or salons outside Japan, can reach us through the English contact form — overseas inquiries are handled together with our local distributors. 日本語

CASE 35

How introducing Hyper Knife transformed a facial salon

Nagoya, Aichi / Facial Salon

Nagoya, AichiFacial salonHyper Knife

What kind of salon is it?

We are a salon in Nagoya providing facial and body care treatments. 18-year-olds
I have been involved in the aesthetic industry since my early days, and the year before last, I opened my long-awaited salon.
In addition to treatment results, we focus on creating a salon centered on 'people.'
We are mindful of polite customer service and language, ensuring that whichever staff member attends to clients, they
We strive to ensure client satisfaction.

What prompted the adoption?

Hyper Knife was also used at the salon where I previously worked, so I knew its great performan...
... The appeal lies in the minimal skill gap between aestheticians and the easy-to-see effects.
I have used various machines, but with Hyper Knife, it felt like any
client would be satisfied with the results. I thought that if I were to open a salon,
I would definitely consider adopting it. When actually preparing to open the salon,
When I contacted Wamu, their representative assisted me...
... Drawn by their bright personality, I decided to adopt, thinking, 'I want to buy the machine from this person.'
This is also something I value in salon management, but ultimately,
The deciding factor in the end was the people.

How do clients rate it?

On booking sites, almost all clients give us top ratings. Especial...
Although we never ask for them, clients kindly leave wonderful reviews.
Among their feedback on treatments, the pleasant warmth of Hyper Knife is especially well received.
In practice, no client has ever said they dislike the sensation during sessions.
Many clients continue to visit regularly rather than stopping once they slim down,
and before we knew it, the number of Hyper Knife fans kept growing. Additionally, an item
that is very popular among fans is Hyper NON-F Cream. This cream
is applied before machine sessions or used by clients at home for puffiness care.
It not only improves skin texture but also prolongs session results, making it
products are enjoying strong sales.
Opening new locations driven by strong business performance
Decided to introduce additional machines

What are the business and management benefits?

Many clients continue using the machine over the long term, helping build a solid foundation for sales...
very helpful for retail sales. While our salon operates on a pay-per-visit basis rather than course contracts, many repeat clients have been coming
since we opened. Nearly 70% of our monthly sales
come from menus using Hyper Knife. Offering both body and facial
It can also be utilized across sessions, making it an indispensable machine for salon management.

How is Wamu's follow-up support?

When any issue arises, our representative responds promptly by phone
... They provide advice tailored to client characteristics, backed by the vast wealth of information from supporting numerous salons.
From staff management
to all aspects of salon operations, we are grateful for their support
, and like Hyper Knife, they are an indispensable presence for our salon.

What is your vision for salon operations?

Gratefully, as days when reservations are fully booked increased, we are planning to establish a new salon...
is currently in the planning stages. Aiming to be a salon loved by locals for years to come, we plan to offer menus centered on Hyper Knife.
To take our salon to the next level,
we hope to continue receiving support from our representative going forward.

Products

Equipment adopted by this salon

Why not see if your salon can achieve the same results?

We accept pre-adoption consultations and free demos. Inquiries regarding unit numbers, budgets, or menu designs alone are also welcome.

* This case study is based on an interview with the salon. The salon name is withheld at the owner's request. Results vary depending on each salon's conditions and do not guarantee identical outcomes.

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