Combined with facial care, average spend per customer has increased by over ¥10,000

What kind of salon is it?

Hori: Our salon centers on facial realignment. While catering mainly to bridal clients,...
clients across a wide range of generations visit us. Our facial contouring focuses on sensory comfort,
and its main feature is being completely painless. As for Wamu's equipment, we have Hyper Knife and Hyper
has adopted Shape.

What prompted you to adopt Hyper Knife?

Hori: It started when a customer recommended it to us. I actually experienced it at a salon that had adopted it,...
When I tested it, I was completely captivated. I used to associate slimming machines with pain, but Hy-
per Knife feels truly wonderful. Because clients can receive it comfortably while relaxing, I knew
it would delight them. Our salon's facial contouring also prioritizes sensory comfort,
so I was confident in their compatibility and decided to adopt it. In addition to combining it with facial contouring,
its use for body care is also popular among bridal clients. Expanding the scope of salon treatments
expanded, which also enabled us to expand our premises three years ago.

What prompted you to adopt Hyper Shape?

Hori
was proposed by Wamu's representative. Regarding how to structure the menu,...
I still remember how impressed I was when they gave us a proposal that truly convinced us. We adopted it to elevate our slimming results
even further and enhance client satisfaction. When we perform Hyper
Shape on areas where Hyper Knife has already been applied, the face looks even more defined and refreshed.
You can truly feel the muscles all the way near the forehead and eyebrows being thoroughly loosened.
. The unique sensation of Shape is also very well received. Clients in their 50s and older who have stiff necks and shoulders
It is also very popular, and clients use our services long-term for regular body maintenance.

How do clients rate it?

Hori: Clients are very satisfied with delivering results through intensive, short-term courses. Bridal clients achieve
remarkably beautiful facial and body lines in about three months. For bri-
The bridal menu totals about ¥300,000 for the sessions, but clients are fully convinced by the outstanding results,
seems to be appreciated.
Directly tied to management support
Attentive after-sales follow-up

Any changes in salon management?

Hori: We have seen a real increase in sales by raising the unit price. By combining it with facial realignment,...
This has raised our spend per customer by over ¥10,000. Adding it to options or body care sessions
also contributes to higher customer spend. Many clients coming for facial contouring try out a body
treatment and then proceed to a contract. Clients who already trust us thanks to the facial care
results begin consulting us about their body concerns.
Being able to craft detailed menus to meet clients' requests
We are truly delighted.

What other products have you introduced?

Hori: Hyper NON-F Cream is extremely popular. It is especially well-received by those
concerned about neck and shoulder stiffness. Since it addresses a wide variety of concerns, we introduce it in our salon as the 'magic cre-
am.' Even clients visiting for purposes other than slimming purchase it for home care,
, so nearly 20 bottles sold this month alone, which surprised me quite a bit.

How is Wamu's follow-up support?

Our representative, Hori, holds regular meetings with our staff.
While advising us on counseling methods and other operational aspects, they effectively boost our staff's motivation.
Taking into account case studies from other successful salons and company-operated locations,
they work together with us to design our menus. Not only in terms of machine performance,
and thanks to the representative's thorough after-sales support, it ultimately led to increased revenue.
they support us comprehensively. Going forward, we plan to establish an operational structure capable of serving many more clients, and
We hope to adopt additional machines from the Hyper series.